Effective date: July 11, 2026
Weight Loss Solution (“we,” “us,” or “our”), located at 187 Mill Street, Liberty, New York 12754, provides an online platform connecting customers with licensed prescribers and pharmacy partners for weight-management medications and related services at weightlosesolution.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly, including your name, email address, mailing address, phone number, date of birth, and payment details when you create an account, complete a consultation questionnaire, or place an order. Because our services relate to prescription medication, we also collect health information you submit, such as medical history, current medications, weight and health goals, and information your prescriber records during your consultation. This health information is used solely to support your care and is handled with additional safeguards described below.
We also automatically collect certain technical information when you visit the Site, including your IP address, browser type, device information, pages viewed, and referring URLs, typically through cookies and similar tracking technologies. See “Cookies and Tracking Technologies” below.
How We Use Your Information
- To facilitate consultations with licensed prescribers and fulfill prescriptions through our pharmacy partners
- To process orders, payments, and shipping
- To communicate with you about your account, orders, and treatment
- To comply with applicable laws, including pharmacy, telehealth, and healthcare recordkeeping requirements
- To improve the Site and our services, and, where you have consented, for marketing purposes
- To detect, prevent, and address fraud, security, or technical issues
How We Share Your Information
We share information only as needed to provide our services: with licensed prescribers and pharmacy partners to facilitate your consultation and prescription; with payment processors and shipping carriers to fulfill orders; and with service providers who support our website, hosting, and customer support operations under confidentiality obligations. We do not sell your personal information. We may disclose information where required by law, subpoena, or to protect the rights, safety, or property of Weight Loss Solution, our customers, or others.
Health Information Safeguards
We maintain administrative, technical, and physical safeguards designed to protect the confidentiality of your health information, consistent with applicable federal and state health privacy laws. Access to your health information is limited to personnel and partners directly involved in providing your care, and to those with a legitimate business need.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and, with your consent, support advertising. You can control cookies through your browser settings; disabling cookies may limit some features of the Site.
Your Rights and Choices
Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain uses, including targeted advertising and, where applicable, the sale or sharing of personal information (we do not sell personal information). Residents of California, and other states with comprehensive privacy laws, may exercise these rights by contacting us at info@weightlosesolution.com. We will not discriminate against you for exercising your privacy rights.
Data Retention
We retain personal and health information for as long as necessary to provide our services, comply with legal, tax, and pharmacy recordkeeping obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.
Data Security
We use industry-standard technical and organizational measures, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Weight Loss Solution
187 Mill Street, Liberty, New York 12754
Phone: +1 (914) 272-9335
Email: info@weightlosesolution.com